Business Process Modeling, Analysis and Design
Duration: 4 Days
In a modern, fast-paced business environment, analysts must possess skills to effectively communicate business needs, rules, structure and workflow to all relevant stakeholders. A working knowledge of modeling is the key to ensuring that this business challenge is met.
Faced with a rapidly changing business environment, organizations are under pressure to effect dramatic performance improvements. Business process reengineering (BPR) improves productivity through redesign, innovation and the enabling power of modern technology. In this course, you gain the critical skills needed to implement BPR within your organization.
This workshop is for business and IT analysts, managers and consultants involved in supporting process-managed organizations, process-based change, and automation of process solutions.
This workshop-oriented class specifically addresses the tactical aspects of process improvement project work. Any organization that needs to save money, become more efficient, effective and adaptable in the current economic environment will benefit from the knowledge and skills that participants gain from this seminar.
This seminar is organized around a case study that will be developed by attendees in small-team intensive workshops. Attendees will learn patterns that can be used as the basis for accelerating their own projects. The approach is hands-on and business-oriented, with technology discussed as a support mechanism. The content is comprehensive, in-depth and universally applicable, enabling attendees to immediately apply what they learn to any process in any industry. In addition, using these techniques organizations have seen results in excess of one thousand percent improvement to process efficiency.
If desired, workshop exercises may be integrated with a tool like Visio, or participants may choose to take a separate Visio class.
Topics Covered In This Course
Introduction to Business Process Management
Modeling the Business Process
Describing worker roles and responsibilities using UML techniques
Analyzing the Business Process
Exploring the business structure
Maximizing the benefits of information technology
Define Process Projects
Case Study: Defining Project & Process Scope
Modeling Current Processes
Case Study: Modeling Process
Information Gathering & Facilitation
Case Study: Interviewer Role Play - Extracting the "Right" Information
Modeling Process Information
Case Study: Measuring Process
Case Study: Analyzing a Process
Creating New Processes
Case Study: Creating a Process
Designing New Processes
Validating New Processes
Case Study: Validating a Process
Selection of Tools
What You Can Expect
At the end of this course, participants will have:
Who Should Take This Course
Business analysts, systems analysts and those who lead or participate in projects that involve simplifying, improving, restructuring, modeling or reengineering key business processes.
Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities.
Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.
You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.
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