Advanced Business Analysis
Duration: 5 Days
This 5-day course focuses on developing collaboration, consensus building, and communication skills for business analysis leadership. Participants will learn to effectively listen, learn, and be a liaison between the business and other organizational teams.
Topics Covered In This Course
Identify Successful Leadership Styles for Business Analysis
The Responsibility and Accountability of Business Analysts
Exercise 1: Business and Business Analyst Interaction
The Business Analysis Problem Domains
Business Analysis Team Requirements
Creating Strong Relationships with the Business
Exercise 2: Creating Strong Relationships with the Business
Developing Strong Relationships with Development Teams
Exercise 1: Developing Strong Relationships with Development Teams
Understanding and Defining Conflict in Projects
Conflict Resolution Approaches
Exercise 2: Defining Conflict
Exercise 3: Resolving Conflict
Managing Customer Agreements
Facilitation Skills for Business Analysis
Conducting a Requirements Gathering Session
Exercise 1: Conducting a Requirements Gathering Session
Using Tools During Facilitation
Exercise 2: Using Tools During Facilitation
Conducting Interviews with Customer sand Users Resistant to Change
Exercise 3: Conducting Interviews with Customers and Users Resistant to Change
Key Elements of Stakeholder Analysis
Exercise 1: Conducting Stakeholder Analysis
Understanding Troubled Projects
Recovering Troubled Projects
Exercise 2: Recovering Troubled Projects
Communication Skills for Business Audiences
Communication Skills for Technical Audiences
Exercise 3: Communications Skills for Business and Technical Audiences
Presenting Complex Business Analysis Projects
Exercise 1: Complex Presentations
Presenting in Conjunction with Tools
Exercise 2: Presenting in Conjunction with Tools
Requirements Validation Throughout the Requirements Lifecycle
Exercise 3: Using Tools in Requirements Validation Throughout the Requirements Lifecycle
Class Wrap-up and Summary
What You Can Expect
Who Should Take This Course
This course is intended for anyone actively involved in business process analysis or interested in learning about business process analysis. Ideally, candidates have taken the "Introduction to Business Analysis" and "Intermediate Business Analysis" classes that occur in this series of courses.
Instructor-led participative lecture with group exercises and live demonstrations.
Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.
You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.
Can't find the course you want?
Call us at 800.533.3893, or
email us at [email protected]