IBM Tivoli Business Service Manager: Installation, Configuration and AdministrationCourse: TBSMA
Duration: 5 Days
Level: I
Course Summary
This 5-day course teaches how effectively install, configure and administer Tivoli Business Service Manager in order to understand the health of critical business services and service level agreements. This course uses extensive hands-on exercises to teach how to install, configure and administer Tivoli Business Service Manager, as well as how to design, develop, and build service models and service views. Topics Covered In This Course
Introduction to Business Service ManagementOverview of the Tivoli Product FamilyIntroduction to IBM Tivoli Business Service ManagerDesigning Effective Service ModelsIBM Tivoli Business Service Manager ArchitectureInstalling IBM Tivoli Business Service ManagerUsing TemplatesData FeedsService InstancesDesigning Effective Service ViewsUsing Service ViewsDefining Service Level AgreementsTracking Service Level AgreementsMonitoring Service Level AgreementsDefining Maintenance WindowsConfiguring Data FetchersUsing Data FetchersAutomating Service Model DevelopmentAutopopulation with Data Fetchers and ESDAsIBM Tivoli Business Service Manager CustomizationCreating Custom ViewsCreating Custom CanvasCustom Page DevelopmentManaging UsersManaging GroupsBackup ActivitiesRecovery ActivitiesConfiguring IBM Tivoli Business Service Manager for High Availability IBM Tivoli Business Service Manager PerformanceIBM Tivoli Business Service Manager TuningIBM Tivoli Business Service Manager ReportingCreating Custom ReportsWhat You Can Expect
After completing this course, the delegate will be able to:
Who Should Take This Course
This course is intended for organizations using IBM Tivoli Business Service Manager as well as individuals that will support and administer IBM Tivoli Business Service Manager. Recommended Prerequisites
None. Training Style
Instructor-led participative lecture, with emphasis on hands-on labs utilizing IBM Tivoli Business Service Manager. Related Courses
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