IBM Tivoli Business Service Manager: Installation, Configuration and Administration
Course: TBSMA
Duration: 5 Days
Level: I
On our website at:
http://www.verhoef-training.com/courses/TBSMA.html
Course Summary
This 5-day course teaches how effectively install, configure
and administer Tivoli Business Service Manager in order
to understand the health of critical business services
and service level agreements. This course uses extensive
hands-on exercises to teach how to install, configure
and administer Tivoli
Business Service Manager, as well as how to design, develop,
and build service models and service views.
Topics Covered In This Course
Introduction to Business Service Management
Overview of the Tivoli Product Family
Introduction to IBM Tivoli Business Service Manager
Designing Effective Service Models
IBM Tivoli Business Service Manager Architecture
Installing IBM Tivoli Business Service Manager
Using Templates
Data Feeds
Service Instances
Designing Effective Service Views
Using Service Views
Defining Service Level Agreements
Tracking Service Level Agreements
Monitoring Service Level Agreements
Defining Maintenance Windows
Configuring Data Fetchers
Using Data Fetchers
Automating Service Model Development
Autopopulation with Data Fetchers and ESDAs
IBM Tivoli Business Service Manager Customization
Creating Custom Views
Creating Custom Canvas
Custom Page Development
Managing Users
Managing Groups
Backup Activities
Recovery Activities
Configuring IBM Tivoli Business Service Manager for High
Availability
IBM Tivoli Business Service Manager Performance
IBM Tivoli Business Service Manager Tuning
IBM Tivoli Business Service Manager Reporting
Creating Custom Reports
What You Can Expect
After completing this course, the delegate will be able to:
- Install IBM Tivoli Business Service Manager
- Configure IBM Tivoli Business Service Manager
- Administer IBM Tivoli Business Service Manager
- Build Service Models based on business processes
- Design and develop service views
- Use External Service Dependency Adapters
- Understand the IBM Tivoli Business Service Manager Application
- Programming Interface
- Understand the performance of and tune IBM Tivoli Business
Service
- Manager
Who Should Take This Course
This course is intended for organizations using IBM Tivoli
Business Service Manager as well as individuals that will
support and administer IBM Tivoli Business Service Manager.
Recommended Prerequisites
None.
Training Style
Instructor-led participative lecture, with emphasis on hands-on
labs utilizing IBM Tivoli Business Service Manager.
Related Courses
Code |
Course Title |
Duration |
Level |
|
TWLS |
Tivoli Workload Scheduler for IBM z/OS Functions |
2 Days |
II |
Details |
Every student attending a Verhoef Training class will receive
a certificate good for $100 toward their next public class taken
within a year.
You can also buy "Verhoef Vouchers" to get a discounted rate for a
single student in any of our public or web-based classes.
Contact your account manager or our sales office for details.