IBM Tivoli Business Service Manager: Installation, Configuration and Administration

Course:  TBSMA
Duration:  5 Days
Level:  I
Course Summary

This 5-day course teaches how effectively install, configure and administer Tivoli Business Service Manager in order to understand the health of critical business services and service level agreements. This course uses extensive hands-on exercises to teach how to install, configure and administer Tivoli

Business Service Manager, as well as how to design, develop, and build service models and service views.

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Topics Covered In This Course

Introduction to Business Service Management

Overview of the Tivoli Product Family

Introduction to IBM Tivoli Business Service Manager

Designing Effective Service Models

IBM Tivoli Business Service Manager Architecture

Installing IBM Tivoli Business Service Manager

Using Templates

Data Feeds

Service Instances

Designing Effective Service Views

Using Service Views

Defining Service Level Agreements

Tracking Service Level Agreements

Monitoring Service Level Agreements

Defining Maintenance Windows

Configuring Data Fetchers

Using Data Fetchers

Automating Service Model Development

Autopopulation with Data Fetchers and ESDAs

IBM Tivoli Business Service Manager Customization

Creating Custom Views

Creating Custom Canvas

Custom Page Development

Managing Users

Managing Groups

Backup Activities

Recovery Activities

Configuring IBM Tivoli Business Service Manager for High Availability

IBM Tivoli Business Service Manager Performance

IBM Tivoli Business Service Manager Tuning

IBM Tivoli Business Service Manager Reporting

Creating Custom Reports

What You Can Expect

After completing this course, the delegate will be able to:

  • Install IBM Tivoli Business Service Manager
  • Configure IBM Tivoli Business Service Manager
  • Administer IBM Tivoli Business Service Manager
  • Build Service Models based on business processes
  • Design and develop service views
  • Use External Service Dependency Adapters
  • Understand the IBM Tivoli Business Service Manager Application
  • Programming Interface
  • Understand the performance of and tune IBM Tivoli Business Service
  • Manager
Who Should Take This Course

This course is intended for organizations using IBM Tivoli Business Service Manager as well as individuals that will support and administer IBM Tivoli Business Service Manager.

Recommended Prerequisites

None.

Training Style

Instructor-led participative lecture, with emphasis on hands-on labs utilizing IBM Tivoli Business Service Manager.

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Related Courses
Code Course Title Duration Level
TWLS
Tivoli Workload Scheduler for IBM z/OS Functions
2 Days
II
Details

Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.

You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.

Schedule For This Course
There are currently no public sessions scheduled for this course. We can schedule a private class for your organization just a couple of weeks from now. Or we can let you know the next time we do schedule a public session.
Notify me the next time this course is confirmed!
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