Joint/Rapid Application Development

Course: JRAD

Duration: 3 Days

Level: I

Course Summary

Successful application development projects require effective interaction between users and information services representatives. A variety of specialists from both groups may be involved in requirements planning, analysis, and/or design JAD/RAD sessions throughout the development life cycle. A facilitator and recorder(s) work with the project sponsor and project leader to perform the vital role of planning JAD/RAD sessions, and they enable JAD/ RAD participants to interact productively during the sessions, while assuring that session deliverables are documented accurately.

This workshop addresses major outputs developed in JAD/RAD sessions (requirements, data and process models, screens, and report designs), as well as providing skill development in communication, facilitation, and participation techniques that contribute to commitment and consensus-building among team members. Workshops provide experience in the phases of the JAD/RAD process (definition, research, planning, follow-up, and evaluation). Simulated JAD/RAD session activities allow opportunities for extensive practice in facilitation and documentation.

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Topics Covered In This Course

JAD, RAD AND THE DEVELOPMENT LIFE CYCLE

JAD/RAD Definition
JAD and RAD in the Development Life Cycle
JAD/RAD Deliverables
Deliverable Templates
CASE/Development Tools and JAD/RAD
JAD/RAD Integration
Stand Alone RAD
Prototypes
RAD Strategy
Workshop:Select Life Cycle Deliverables for JAD/RAD Sessions

JOINT APPLICATION DEVELOPMENT/RAPID APPLICATION DEVELOPMENT OVERVIEW

Objectives
Psychological Climate
JAD/RAD Rules
JAD/RAD Behavioral Guides
JAD/RAD Logistics
- Meeting Room Evaluation Checklist
- Room Arrangement
- Setting Up the Meeting Room
JAD/RAD Timing Requirements
JAD/RAD Phases
JAD/RAD Session Types
Workshops:
- (1) Develop JAD/RAD Rules.
- (2) Arrange JAD/RAD Room.
- (3) Develop JAD/RAD Session
Evaluation Criteria

JAD/RAD ROLES AND RESPONSIBILITIES

Executive Sponsor
Project Leader
JAD/RAD Team Members
Recorder Role and Characteristics
Facilitator Role and Characteristics
Facilitator and Recorder Partnership
RAD Technography / Data/ Screen / Reports
Coordination of JAD/RAD Personnel
Workshops:
- (1) Develop Facilitator Planning Checklist.
- (2) Develop Supplies/Equipment Checklist.

RECORDING FACILITATION AND PARTICIPATION SKILLS

Note Taking
- Note Taking Guidelines
- Note Taking With a Flip Chart
- Note Taking With an Overhead Projector
- Forms to Produce Deliverables
- Note Taking With Software
Workshop:Noting Results
Listening
- Normal Listening
- Active Listening
- When to Use Active Listening
Workshop:Active Listening Practice
Questioning
- Questioning in Group Facilitation
- Question Types
- Open-ended Questions
- Specific Questions
- Binary Questions
- Pseudo Questions
- Standard Questions
- Questioning Guidelines
- Dealing with the Answers
Workshop:Questions for Roles/Responsibilities
Observing
- Process versus Content
- Observable Behaviors
- Observable Interaction Patterns
- Observing Body Language
- Raising Group Process Awareness
- Providing Process Feedback
Workshop:Process Observation
Selling
- Sales Strategies
- Intellectual Approach
- Financial Approach
- Emotional Approach
- The Close
- Selling JAD/RAD
Workshop:JAD/RAD Sales Presentation
Consensus Building
- Definition of Consensus
- Importance of Consensus Building
- Consensus Building Tools and Techniques
- Confirming Consensus
Handling Problem Behavior
- Intervention Criteria
- Selecting an Intervention
- The Excessive Talker
- The Non Participator
- The Avoider
- The Degrader
- The Opposer
- The Side Conversationalists
Workshop:Interventions for Problem Behavior
Handling Conflict
- Conflict Types
- Conflict Resolution Techniques
- Conflicts Between Users and IS
Facilitation Guidelines

GROUP DYNAMICS

Effective Group Dynamics
Facilitating a Group of Adults
Stages of Group to Team Evolution
Group Roles
Developing Sub Groups
Successful Group Facilitation
Facilitator Training

JAD/RAD PROCESS

Phases
Timing
Open Issues
Assumptions
Project Definition
- Topics
- Project Methodology
Workshop:Develop/Conduct Executive Sponsor Interview
Research
- What the Facilitator Needs to Know
- Researching the JAD/RAD participants
- Researching the Current System
Workshop:Define Current System
Planning
- Planning Activities
- Participant Education
- Benefits of an Agenda
- Agenda Dependencies
- Agenda Development
- Agenda Item - Content
- Agenda Item - Format
- Agenda Item - Level of Detail
- Agenda Item - Process (Exercises)
- Agenda Item - Scripts
Workshop:Plan Detailed Agenda
JAD/RAD Sessions
- Target Meetings
- Focus Group Interview
- Structured Walk-through
- Workshops
- Conducting the Workshop
Follow-up
- Focus Group Interview
- Target Meeting
Evaluation

SUMMARY

JAD/RAD benefits
When to use JAD/RAD
JAD/RAD Critical Success Factors
Tips for JAD/RAD Success
Lessons Learned

REFERENCES

APPENDIX

Brainstorming
Structured Brainstorming
Straight Talk
Forcefield Analysis
Root Cause Analysis
List Reduction
Balance Sheets
Criteria Rating
Weighted Voting
Paired Comparison
Team Feedback

CASE STUDY FOR JAD/RAD SIMULATION

Introduction to Case Study
Research Phase Materials
Planning Phase Materials
Critiquing Materials

What You Can Expect

After taking this course the student should be able to:

Provide an overview of the what, why, where, who, and how of a Joint Application Development/Rapid Application Development.
Describe the contributions of the facilitator, recorder(s), and other key players to the success of JAD/RAD sessions.
Understand elements of effective group dynamics
Detail elements of JAD/RAD session preparation, research, planning, facilitating, and follow-up activities
Outline a variety of facilitation and recording techniques
Build facilitation and participation skills
Provide opportunities for practice and critique of facilitation, recording, and participation behaviors.

Who Should Take This Course

This workshop is designed to prepare facilitators, recorders, project leaders and project team members to facilitate and record elements of the JAD/RAD process, or to become more effective project team members. Attendance at the training session is limited to fifteen participants.

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Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.

You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.

Schedule For This Course
There are currently no public sessions scheduled for this course. We can schedule a private class for your organization just a couple of weeks from now. Or we can let you know the next time we do schedule a public session.

Notify me the next time this course is confirmed!

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