Testing of software has become an increasingly important task requiring an increased knowledge of testing techniques. Developing information systems is a high-risk occupation and user acceptance testing (UAT) is the backstop that can avoid disasters. User acceptance testing needs real training, not just a short course. In spite of its importance, user acceptance testing (UAT) is often chaotic, problematic and ineffective.

This course teaches the most important methods of software testing. It is designed for anyone who needs to understand how testing is handled in today's environments. It also covers current topics, such as test-first approach and risk-based testing.

The content of this course is based on the International Software Testing Qualifications Board?s Foundation Level, which is appropriate for anyone who needs a basic understanding of software testing.

The training participant shall understand the key principles, techniques, tools and processes central to the Software Testing role and discipline.

At the completion of this workshop, participants will be able to:

• Understand the principles and practices of Software testing
• Understand the software development life cycle and the testing life cycle
• Recognize testing motivating factors
• Relate requirements to test cases
• Understand testing activities
• Understand the different types of testing
• Understand a test plan
• Understand the purpose of reporting defects
• Recognize why testing communication is important articulate how user acceptance testing fits into the testing life cycle
• Provide a thorough understanding of the UAT process
• Prepare for the tasks UAT testers will have to carry out;
• Promote team formation and set out roles and responsibilities
• Ensure that the importance of user acceptance testing at all stages of the development and testing life cycle is understood
• Establish the responsibilities of the users, testers and developers at all life cycle stages
• Introduce a risk-based approach for establishing a UAT plan and setting measurable acceptance criteria
• Identify the most commonly used functional and non-functional testing techniques for UAT, and criteria for their selection
• Understand functional, technical, requirements-based, exploratory and end-to-end testing
• Understand the challenges of user acceptance testing
• Define the test scope
• Determine the priorities for testing activities
• Apply good software testing practices
• Create appropriate test cases for user acceptance testing
• Execute a process for decomposing requirements, for example use cases, to testable conditions
• Understand different test design techniques
• Design a process for tracing test cases to business requirements
• Balance test execution progress with thoroughness
• Write good bug reports
• Have an understanding of user acceptance testing in agile
• Know how to structure an exploratory testing approach

This course is designed for project managers, quality managers, software development managers, business analysts, IT directors and management consultants. This includes people in roles such as test designers, test analysts, test engineers, test consultants, test managers, user acceptance testers and IT Professionals.