Facilitation Techniques for Requirements Development
Duration: 2 Days
The business analyst spends a significant amount of time facilitating requirements. Yet, many business analysts lack formal training on this vital skill.
A successful facilitation session results in requirements that you can begin to analyze and work with. Facilitation Techniques for Requirements Development focuses on teaching the facilitation skills necessary to elicit and analyze requirements on a project.
In this highly interactive course, you will learn how to effectively help stakeholders define their needs and form these needs into quantifiable requirements through facilitation. As a facilitator, you will learn how to prepare for and conduct both face-to-face and remote group sessions.
You will be exposed not only to several facilitator techniques such as brainstorming, JAD and focus groups, but you will also learn how to manage conflict in a session. Most importantly, you will have the opportunity to practice these skills in a safe environment with a trained facilitator to guide you through various activities.
You will leave the class with the confidence to prepare for a session, including creating a facilitation plan, motivating a group's participation, building consensus, managing conflict, maintaining session focus and evaluating results for lessons learned.
Topics Covered In This Course
What is Facilitation?
What is Business Analysis?
Business Analysis Body of Knowledge (BABOK)
Facilitating in Business Analysis
Facilitation Session Preparation
Considerations for Remote Sessions
Facilitation in Business Analysis is Iterative
Support Decision Making
Verification of the Facilitation Session Plan
Executing a Facilitation Session
Facilitation Conflict Techniques
BA Facilitation Opportunities
What You Can Expect
At the end of this course, participants will be able to:
Who Should Take This Course
This workshop is intended for project managers, project team members, software managers, business and systems analysts, quality assurance analysts, developers, and consultants, and other software professionals who are or will be involved in specifying requirements for software systems and who want to learn how to successfully incorporate facilitation techniques and other methodologies into the requirements process.
This seminar is intended for anyone involved in managing or undertaking software development projects. No level of technical expertise is required for this course.
Prior to taking this course, you should have acquired the background as taught in How to Gather and Document User Requirements.
Instructor-led, group-paced, classroom-delivery learning model with structured hands-on activities, group discussions and case studies.
The seminar can be tailored to your specific needs. Actual organization examples may be used throughout the presentation as examples or the instructor will use generic examples.
In addition, we further customize by going through the course agenda with you and have you tell us which items you want stressed and emphasized. There is no extra charge for this customization.
Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.
You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.
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