ITIL v2-v3 Foundation Bridge
Duration: 1 Day
This course covers new material provided in ITIL v3. This course prepares participants for the ITIL v3.0 Foundation certification bridging exam, which allows holders of the ITIL v2.0 Foundation certification to quickly update their credential to reflect the new material available in ITIL v3.0.
Topics Covered In This Course
Defining IT Services
ITIL v3.0 Service Lifecycle
Defining IT Processes
New ITIL Process Areas
New ITIL Functions
Metrics and Measurements
IT Service Delivery
ITIL v3.0 Qualification Scheme
What You Can Expect
Upon completion of the class participants will:
Who Should Take This Course
IT professionals responsible for the development, support, management, delivery, and operations of technology and supporting processes.
Participants must hold a valid ITIL v2.0 Foundation certification.
Instructor led, participative lecture.
Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.
You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.
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