Advanced Business Analysis

Course:  BPA3
Duration:  5 Days
Level:  III
Course Summary

This 5-day course focuses on developing collaboration, consensus building, and communication skills for business analysis leadership. Participants will learn to effectively listen, learn, and be a liaison between the business and other organizational teams.

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Topics Covered In This Course


Identify Successful Leadership Styles for Business Analysis

The Responsibility and Accountability of Business Analysts

Exercise 1: Business and Business Analyst Interaction

The Business Analysis Problem Domains

Business Analysis Team Requirements

Creating Strong Relationships with the Business

Exercise 2: Creating Strong Relationships with the Business

Developing Strong Relationships with Development Teams

Exercise 1: Developing Strong Relationships with Development Teams

Understanding and Defining Conflict in Projects

Conflict Resolution Approaches

Exercise 2: Defining Conflict

Exercise 3: Resolving Conflict

Managing Customer Agreements

Facilitation Skills for Business Analysis

Conducting a Requirements Gathering Session

Exercise 1: Conducting a Requirements Gathering Session

Using Tools During Facilitation

Exercise 2: Using Tools During Facilitation

Conducting Interviews with Customer sand Users Resistant to Change

Exercise 3: Conducting Interviews with Customers and Users Resistant to Change

Key Elements of Stakeholder Analysis

Exercise 1: Conducting Stakeholder Analysis

Understanding Troubled Projects

Recovering Troubled Projects

Exercise 2: Recovering Troubled Projects

Communication Skills for Business Audiences

Communication Skills for Technical Audiences

Exercise 3: Communications Skills for Business and Technical Audiences

Presenting Complex Business Analysis Projects

Exercise 1: Complex Presentations

Presenting in Conjunction with Tools

Exercise 2: Presenting in Conjunction with Tools

Requirements Validation Throughout the Requirements Lifecycle

Exercise 3: Using Tools in Requirements Validation Throughout the Requirements Lifecycle

Class Wrap-up and Summary

What You Can Expect
  • Effective facilitate requirements gathering sessions
  • Understand and manage the conflict in projects
  • Identify impediments to project involvement and learn to eliminate them
  • Learn to communicate business needs
  • Engage the business for collaborative results
  • Elicit requirements from customers and users that resist participation
  • Understand an document stakeholders and their benefits and risks
  • Learn to present results to stakeholders in several formats
Who Should Take This Course

This course is intended for anyone actively involved in business process analysis or interested in learning about business process analysis. Ideally, candidates have taken the "Introduction to Business Analysis" and "Intermediate Business Analysis" classes that occur in this series of courses.

Training Style

Instructor-led participative lecture with group exercises and live demonstrations.

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Related Courses
Code Course Title Duration Level
Business Process Modeling with BPMN
3 Days
Foundations of Business Analysis
3 Days
Introduction to Business Process Analysis
5 Days
Boot Camp: Preparing for the IIBA Certified Business Analyst Professional (CBAP) Exam
4 Days
Business Analysis with BPMN
5 Days
Business Process Modeling, Analysis and Design
4 Days
Intermediate Business Analysis
5 Days

Every student attending a Verhoef Training class will receive a certificate good for $100 toward their next public class taken within a year.

You can also buy "Verhoef Vouchers" to get a discounted rate for a single student in any of our public or web-based classes. Contact your account manager or our sales office for details.

Schedule For This Course
There are currently no public sessions scheduled for this course. We can schedule a private class for your organization just a couple of weeks from now. Or we can let you know the next time we do schedule a public session.
Notify me the next time this course is confirmed!
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